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Privacy Policy

  1. and it's operating company, Pelltech Ltd, is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK. The purpose of this statement is to explain to you what personal information we collect and how we may use it.
  2. When you order, we need to know who you are. This allows us to process and fulfil your order. You have the option to withhold personal information that is required for the order process.
  3. We use your personal information to keep you informed of new products, information and updates.
  4. We do no sell, rent or exchange your personal information with any third party for commercial reasons.
  5. We follow strict security procedures in the storage and disclosure of information which you have given us. We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by asking us in writing.
  6. We will not transfer your information outside the EEA (European Economic Area) without first obtaining your consent.
  7. We do not store credit card details nor do we share customer details with any 3rd parties.
  8. If you have any questions or concerns about privacy please contact us at:

This website utilises HotJar web analytics captured by passive collection. It does not collect any personally identifiable information (PII) that you do not voluntarily enter in this website. The sole purpose of passively collecting this information is to improve your overall experience. It is automatically collected, whilst navigating through and interacting with the site.

Information collected includes user mouse activity, browser and device specific log data:
Your device's IP address (collected and stored in an anonymised format)
Device screen size
Device type (unique device identifiers) and browser information
Geographic location (country only)
Preferred language used to display the webpage

Cookies Statement

We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computers' hard drive. They help us improve the Site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate. They enable us:

  • To estimate our audience size and usage patterns;
  • To store information about your preferences and allow us to customise the Site according to aggregate preferences;
  • To speed up your searches;
  • To recognise you when you return to the Site

The main cookies that we use provide us with valuable data about our Website. These are from Google Analytics and are completely anonymous, telling us information such as how many people have visited our website and which pages are the most popular. This allows us to ensure that our website is doing it's job and make improvements to help you use this site. This information is really useful to us, but if you would like to opt out, you can do so here: Google Analytics Opt Out

Our website is built using technology by Adobe and this also uses cookies that help the site to work better for you and monitors the pages that you may visit. Again, this is completely anonymous and is stored on your computer for a very short time.

We also link to other websites such as Twitter, You Tube and Facebook. Although we're sure that they use the same type of cookies, these are not controlled by us and we cannot guarantee the cookies that they are using and we would suggest that you read their individual privacy policies to be absolutely sure.

We really hope that this is ok, but if you are really unhappy with cookies being used, the best way to avoid this is to alter your browser settings so that they are not used on any website. To do this, you can go to your privacy settings in either Tools or Options, depending on your browser.